OBJECTIVES

Concern for People: We respect all people and strive to consistently do a superior job of satisfying the needs of everyone who places his or her trust in us.

Integrity: We are honest and fair at all times and honor all commitments. Integrity will always take precedence over personal or corporate profit in making any decision.

Personal Development: We are committed to annually updating our professional skills and practicing lifelong learning.

Excellence: We excel in meeting the needs of our clients, employees, stockholders, and communities while treating all with courtesy, respect, honesty, and fairness.

Quality: We take pride in the accuracy, thoroughness, and quality of our work.

Creativity: We appreciate creative thinking and suggestions for better methods.

Productivity: We expect initiative, hard work, and results of all Company associates. Compensation and advancement are based on measurable individual contributions.

Efficiency: We assume a sense of urgency in completing our work while employing state-of-the-art operating methods and technology and always seeking the most cost-effective sources of quality products or services required to operate our business.

Communication: We communicate openly and share information internally to foster trust and efficiency. Decisions are made objectively with input from all levels.

Teamwork: We work together for the success of the Company and our mutual benefit.

Image: Our associates, offices, and literature will always project a clean, neat, and orderly image.

Community Service: Our corporate goals will be pursued in congruity with social goals, and we will contribute to the communities in which we operate.